Senior SCRM Analyst at Leidos supporting enterprise data and analytics programs. Involves Cyber Supply Chain Risk Management and collaboration with governmental partners.
About the role
- Customer Success Manager connecting an AI startup specializing in healthcare with rehabilitation clinics. Focus on client relationships, project management, and tailored solutions in a dynamic environment.
Responsibilities
- Independent management of existing customer accounts
- Establishing and maintaining long-term relationships with rehabilitation clinics
- Together with our Product team, you analyze customers' specific needs and develop tailored solutions
- Occasional attendance at professional events and conferences
- Product training and onboarding sessions (on-site)
- Management of integration projects in close collaboration with our Integrations team
- Data maintenance and documentation in our CRM
Requirements
- Experience in the healthcare sector
- Confident presence and strong communication skills when dealing with diverse stakeholders
- B2B sales or account management — ideally in healthcare or SaaS
- Ability to explain AI-based solutions clearly and convey their benefits
- Very good German and English skills
- Willingness to travel within Germany
- Highly self-motivated, hands-on mentality, and enjoyment of a dynamic startup environment
- Empathetic in dealings with customers and colleagues
- Open to new things, eager to learn, and tech-savvy
- Team-oriented with a willingness to take on responsibility
Benefits
- A varied, autonomous, and challenging working environment
- The opportunity to actively contribute to the digitalization of healthcare and help establish a forward-looking solution in medical facilities
- An open, motivated team where ideas and initiative are valued
- Flexible working hours and hybrid work (remote & office)
- Attractive benefits such as Urban Sports Club membership, free team lunches, working abroad, and regular team events
- Direct collaboration with the founders and the chance to take on responsibility quickly to support your personal development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Success Manager engaging clients on their digital transformation journey with HPE solutions, ensuring optimal service adoption and customer satisfaction throughout their journey.
Customer Success Specialist guiding new customers through onboarding and building relationships. Focused on client engagement and retention in the property industry.
Client Success Director managing strategic relationships for a property intelligence company. Driving client engagement and ensuring long - term retention with measurable outcomes.
Customer Success Specialist in the real estate sector, providing onboarding and customer support. Focused on enhancing user experience and driving client retention.
SMB Customer Success Manager driving activation, retention, and growth across a portfolio at Sitemate in the tech industry with a focus on customer engagement.
Customer Success Manager for Sydney team driving customer activation and retention across built world industries, collaborating closely with Sales, Account Management, and Support teams.
Client Success Director managing strategic relationships with top real estate brokerage firms. Elevating client engagement and ensuring measurable value from data - enabled solutions in B2B environment.
Customer Success Manager guiding healthcare providers through onboarding and retaining relationships with Torch. Focused on delivering exceptional customer experience and understanding client needs.
Technical Success Manager responsible for troubleshooting and optimizing platform usage for APAC clients. Collaborating with internal teams and providing consultative guidance in a client - facing role.