Management Analyst providing data collection and analysis for federal clients. Tailoring services for civilian, defense, and private - industry sponsors.
About the role
- Insights Analyst at Meltwater transforming data into meaningful narratives. Collaborate with teams and utilize analytical skills for reporting deliverables.
Responsibilities
- Interpret customer requirements, translate them into clear reporting deliverables, including generating dashboards, query building and recurring or ad hoc report formats.\n• Conduct quantitative and qualitative analysis of earned and owned media data, including social listening outputs, news coverage, and content performance, to identify key narratives, opportunities, and risks.\n• Craft contextual insights based on performance metrics and KPIs, turning raw data into clear, concise storylines.\n• Maintain visibility across reporting timelines, proactively communicate progress or blockers, and ensure methodological consistency and quality across all deliverables\n• Uphold visual and formatting consistency across deliverables, proofreading for clarity, data integrity, and narrative cohesion.\n• Address customer inquiries and concerns regarding delivered reports, contributing to training and initiatives to enhance team knowledge and efficiency.\n• Conduct quantitative and qualitative analysis of data to provide clients with insights on brand perception, performance, and industry trends.\n• Own the reporting workflow from setup to delivery, ensuring clarity in expectations, smooth coordination with internal teams, and high-quality outputs for clients.\n• Utilize Meltwater software, Excel, and PowerPoint to extract data, synthesize findings, and package insights in a way that informs strategic decisions.\n• Develop strategies to improve report quality and objectives based on client feedback, ensuring timely completion of deliverables with high quality by effectively coordinating with the team.
Requirements
- Bachelor's degree in a relevant field such as Social Sciences, Communications, Marketing, Media Studies, Data Analytics, or related fields emphasizing research and analysis.\n• 2-4 years of relevant work experience (client-facing roles are advantageous).\n• Exceptional written and verbal communication skills in Swedish and English, with a particular emphasis on proficient report writing in Swedish and English.\n• Proficiency in Microsoft PowerPoint & Excel, including PivotTable, VLOOKUP, and similar functions.\n• Meticulous attention to detail, adept at handling recurring tasks and ensuring data integrity.\n• Proficient report writing skills, covering both qualitative and quantitative aspects.\n• Customer-focused mindset with a commitment to exceptional client servicing.\n• Critical thinking skills, facilitating insights derived from data analysis.\n• Strong interest in current affairs, mainstream media, and social media trends.\n• Comfortable working autonomously and collaborating effectively with remote team members, including reporting to managers situated in distant locations.\n• A keen interest in learning, adaptability, and resilience in a dynamic work environment.\n• Excellent written and verbal communication skills in Swedish and English, particularly in report writing.\n• Additional languages are appreciated.\n• The ability to legally work in the country of hire is required for this position.
Benefits
- Enjoy 25 days of annual paid time off plus an additional day off on your birthday!\n• Gain exclusive access to Avanza, enhancing your financial opportunities and investment options\n• Enjoy automatic enrollment into the comprehensive EuroAccident, ensuring seamless access to healthcare benefits and financial security.\n• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.\n• Energetic work environment with a hybrid work style, providing the balance you need\n• Benefit from our family leave program, which grows with your tenure at Meltwater.\n• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
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