Director of Product Management driving AI - first innovations at Salesforce. Leading cross - functional teams and engaging with enterprise customers while managing product roadmaps and strategies.
About the role
- Product Manager for Medserv managing billing product and collaborating with tech and operations teams. Driving delivery and prioritizing product improvements while focusing on customer insights and data analysis.
Responsibilities
- Product Discovery – Gather and synthesise customer feedback, support tickets, and operational insights to identify user pain points and opportunities for improvement.
- Roadmap Ownership – Maintain and prioritise the product backlog, making well-reasoned decisions about what to build and when, balancing business value with technical feasibility.
- Requirements & Documentation – Write clear user stories, acceptance criteria, and product requirement documents (PRDs) that enable engineering to deliver with confidence.
- Delivery – Work directly with engineering and QA to drive features through to release, removing blockers and maintaining momentum.
- Stakeholder Engagement – Act as a key point of contact for product decisions, building strong relationships across the Transformation, Operations, and Engineering teams.
- Billing Domain Expertise – Develop a solid understanding of medical billing workflows, including claims processing, remittances, payer rules, and compliance requirements.
- Data & Metrics – Track key product metrics, analyse billing data, and report on the performance of product initiatives to relevant stakeholders.
Requirements
- 1–3 years of experience in a product management, business analyst, or operations role
- Strong written and verbal communication skills, with the ability to translate complex problems into clear requirements
- Highly organised with the ability to manage competing priorities independently
- Analytical mindset with comfort working with data
- Familiarity with agile/scrum methodologies
- Exposure to medical billing, revenue cycle management (RCM), or healthcare software
- Experience working in a B2B SaaS environment
- Experience with tools such as Jira, Confluence, or similar
Benefits
- Secondment or FTC
- Hybrid Working
- Private Medical
- Pension contribution
- Maternity and Paternity leave (T&C's apply)
- Life Assurance
- Workcation options
- Gym Membership
- Dedicated EAP
- Holiday Plus Scheme to purchase additional leave
- Professional development opportunities
- Regular sports and social events
- Healthy food with comfortable on-site recreational facilities
- Access to tax incentive schemes i.e. commuter schemes and bike to work
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