Customer Service Level 2 Agent assisting North Carolina taxpayers with compliance via phone and email. Involves answering queries and resolving correspondence in a high - volume environment.
About the role
- Product Support Specialist contributing to clinical product program growth within designated territory at Medline. Leading project management for clinical trials and product conversions with customer relationship management.
Responsibilities
- Gain exposure to all aspects of the Sales Representative position
- Contribute to efforts to grow clinical product programs in a designated territory
- Assist sales partners in project management and lead efforts in executing clinical trials and product conversions
- Ensure project implementation and completion while gaining hands-on exposure to all aspects of the Sales Representative position
- Lead, prioritize, and manage the work flow of product trials, conversions, and/or PV implementations
- Ensure overall goals and objectives of the customer are met by managing expectations and aligning appropriate resources
- Establish and maintain customer relationships to include conducting weekly team meetings
Requirements
- Bachelor’s degree
- At least 2 years of sales or customer service-related experience
- Experience developing presentations for various audience levels
- Willing to travel up to 100% of the time for business purposes (within state and out of state)
Benefits
- Health insurance
- Life and disability
- 401(k) contributions
- Paid time off
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