Technical Program Manager ensuring the delivery of strategic initiatives and BAU operations at Jellyfish, a global digital marketing agency.
About the role
- Project Manager leading projects from initiation to launch at Medical Guardian. Ensuring alignment between organizational goals and technology execution with a focus on agile practices.
Responsibilities
- Lead projects from initiation to launch, ensuring scope, timelines, and budgets are achieved.
- Identify and track ROI of a project, highlighting and cautioning against decisions or situations that may impact the value of the overall deliverable.
- Map and optimize end-to-end business and technical process flows, identifying gaps and improvements.
- Develop comprehensive project plans that integrate dependencies across IT, Operations, Member Experience, Product, and more.
- Make informed, effective decisions when presented with multiple options to ensure project progression.
- Partner with business analysts, engineers, and architects to gather and translate technical requirements into actionable project tasks.
- Ensure system integrations are designed, documented, and tested properly.
- Oversee UAT planning and execution, ensuring scenarios simulate real-world environments.
- Act as the bridge between technical teams and executive leadership, simplifying complex concepts for non-technical audiences.
- Anticipate risks, dependencies, and bottlenecks; proactively recommend mitigation strategies.
- Align all deliverables with broader business strategy, customer experience goals, and compliance needs.
- Drive sprint planning, backlog grooming, and reporting using tools such as Jira, Confluence, Asana, and Excel.
- Promote best practices in Agile/Scrum while balancing flexibility for project-specific needs.
- Ensure clear and consistent documentation of technical workflows and decisions.
Requirements
- Experience: 5+ years in project management, with at least 2–3 years in a technical project manager or systems-focused role.
- Technical Skills: Strong understanding of enterprise systems (CRM, ERP, WMS, APIs, IoT platforms) and ability to interpret technical architecture diagrams and data flows.
- Education: Bachelor’s degree in Business, Information Systems, or related field.
- PMP, CSM, Agile or equivalent certification is a plus.
- Core Competencies: Strong requirements gathering and documentation skills.
- Ability to think strategically while executing tactically.
- Skilled in cross-functional leadership, particularly across IT, Operations, Member Experience and Product teams.
- Excellent communication skills with both technical and business stakeholders.
- Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Paid Time Off (Vacation, Sick Time Off & Holidays)
- Company Paid Short Term Disability and Life Insurance
- Retirement Plan (401k) with Company Match
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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