Hybrid Product Manager, User Product

at MDCalc

• Job title: Product Manager, User Product
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Product Manager driving improvements for clinician engagement on MDCalc, a widely used medical reference platform. Leading cross-functional teams on user behavior, projects, and personalized solutions.

Responsibilities

• Own a portfolio of projects aimed at improving activation, retention, and personalization across the MDCalc platform
• Drive each project from problem definition through scoping, delivery, and post-launch measurement
• Identify engagement gaps using qualitative research, behavioral data, and competitive benchmarking
• Build and iterate on onboarding experiences that help new users quickly understand MDCalc's value and establish return habits
• Define success metrics and work with Data to instrument and evaluate activation flows
• Own projects that increase return visit frequency and surface relevant tools to the right users at the right moments
• Partner with Engineering and Data on personalization capabilities — favorites, recents, specialty-based recommendations, and similar patterns
• Write clear product requirements, user stories, and acceptance criteria that Engineering and Design can build to
• Lead cross-functional execution across active projects, managing scope, timelines, and dependencies
• Use data to identify issues post-launch, measure outcomes, and drive continuous improvement

Requirements

• 3+ years of product management experience, with at least one role focused on consumer or professional end-user products
• Startup experience strongly preferred, particularly in 0→1 environments where you helped build products, processes, or systems from the ground up
• Builder mentality with comfort operating in ambiguity, moving quickly, and taking full accountability for outcomes rather than simply shipping requirements
• Demonstrated ability to own projects end to end - from discovery and definition through launch and measurement
• Comfort with engagement metrics: retention curves, activation funnels, session depth, return visit rate, and similar
• Strong written communication skills across requirements, specs, and stakeholder updates
• Experience working cross-functionally with Engineering, Design, and Data teams
• Healthcare, clinical, or professional tool experience a plus but not required
• Familiarity with experimentation and A/B testing frameworks

Benefits

• Medical, Dental, & Vision coverage, with option to extend to your dependents
• Company-sponsored short-term insurance
• Fully-paid 8 week parental leave, after 6 months of employment
• Company-sponsored 401k, after 3 months of employment
• Unlimited vacation for salaried roles - we trust you to take the time you need
• Tri-annual company offsites to connect, reflect, and plan together
• Work from home monthly stipend
• Hybrid work environment with a great team office in Greenwich Village, NYC
• A culture of fun and motivated team members who believe in a greater mission here at MDCalc