Hybrid Workday Analyst

at McCarthy Tétrault

• Job title: Workday Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: CA$110,000 - CA$115,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Calgary, Canada

About the role

• Workday Analyst managing Workday configuration and system administration at McCarthy Tétrault. Supporting cross-functional teams and enhancing digital user experiences with effective solutions.

Responsibilities

• Acting as a Workday SME and support the delivery of Workday projects and improvements across active modules (e.g., HCM, PATT, Talent & Performance, Learning, Advanced & Core Compensation, Integrations, Reporting, including required Security and Tenant Management).
• Understanding system and process implications (conduct downstream system analysis), identifying gaps/opportunities, recommending and building scalable solutions best for McCarthy, including the maintenance of employee lifecycle processes and master data tables (such as organizational and job structures).
• Working cross-functionally with HR, IT, Finance, and other teams to understand business needs, identifying user pain points, and translating these into requirements.
• Supporting testing activities with stakeholders to ensure they sign off on their relevant modules, for example: partnering on the creation of test scenarios, supporting the execution of testing, fixing defects and escalating risks, to eventual delivery.
• Supporting stakeholders and relevant team on change management and training activities such as documentation of process and system changes, drafting/updating communications and training guides (including system documentation and user guides).
• Supporting Workday releases for responsible modules: review release notes, identify value-add functionality, execute testing and eventual enablement in production.
• Ensuring data integrity within Workday and downstream systems through ongoing validation and audit processes and analyses.
• Proactively identifying pain points and opportunities to improve the user experience, maximize automations, and ensure data integrity, compliance and governance.
• Creating, maintaining and generating standard and custom ad-hoc reports and dashboards to stakeholders, to meet business needs.
• Providing day-to-day support to HR, IT, Professional Resources system users as a part of Tier 2 HRIS support to develop user guides, troubleshoot and resolve issues/bugs, data fixes, in order to ultimately provide the best support and experience to our end users.

Requirements

• Bachelor's Degree in Human Resources , Information Technology, or equivalent experience preferred – particularly certifications(s) in any Workday module(s).
• Minimum 3 years of Workday configuration experience in one or more of the following workstreams: HCM, PATT (Payroll, Absence, Time Tracking), Talent & Performance, Learning, Advanced & Core Compensation, Integrations, and Reporting.
• Working knowledge of people processes and best practices, and a passion for aligning technology solutions to business goals and user needs.
• Strong analytical and problem-solving skills, with a proven track record of successfully navigating technical challenges and finding meaningful solutions that enhance our digital people experience.
• Advanced Excel skills working with large data sets utilizing advanced formulas and functionality.
• Excellent research and problem-solving skills and take the initiative for ongoing learning within Workday.
• Demonstrates the qualities of a self-starter and the ability to take initiative to identify process improvements, manage issues, and resolve roadblocks independently.
• Excellent customer service skills and the ability to work well and collaborate in a team environment.
• Excellent time management, project planning, and communication skills, both verbal & written.

Benefits

• Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
• Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday.
• A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
• Strong community involvement and a commitment to equity, diversity and inclusion.
• A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.