AVP Enterprise Data Governance leading data governance initiatives and establishing data literacy at Pacific Life. Overseeing data governance capabilities and collaborating with teams to ensure compliance.
About the role
- Operations Governance & Control Senior Officer leading governance and controls activities for banking operations in Egypt. Ensuring compliance and quality control across various operations units.
Responsibilities
- Ensure control on all activities in line with all policies, procedures and delivery standard.
- Assist in leading governance and controls activities in Egypt Operations.
- Perform daily QC Sample selection & testing activities across all operations units.
- Error log and Customer complaints Monitoring and Tracking.
- Process refresher, Compliance guidelines, General Sanctions & RCSA trainings.
- Investigate quality issues and assure receive the justification and corrective actions required from concerned units’ managers.
- Maintain tracker for quality checks and prepare the performance MIS’s represents unit’s quality check results.
- Review Operations central reports review to ensure no loss / error.
Requirements
- Graduate degree with 5-8 years’ experience in banking departments with experience of banking operations at least for 2 years
- Well rounded experience in Controls and clear understanding of banking business requirement
- Interpersonal skills with good communication skills with multi tasking capabilities.
- Coordination and basic Management skills.
- Good knowledge of banking products and regulations.
- Understand technical solution and implication.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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