Outsourcing Manager responsible for facilitating the Outsourcing Framework at Northern Trust Ireland. Ensuring compliance with regulations and collaborating with global partners on risk management.
About the role
- Manager of Procurement Risk Platforms at Manulife overseeing procurement risk tools and ensuring compliance. Collaborating with IT, procurement, and business stakeholders for effective risk management.
Responsibilities
- Lead the strategy, roadmap, and execution for procurement risk platforms
- Leverage technical expertise to understand platform architecture, troubleshoot issues, and execute minor configuration changes
- Monitor platform performance, user adoption, and effectiveness; identify and drive enhancements based on evolving business needs and regulatory changes
- Analyze current workflows and collaborate with cross-functional teams to streamline processes, increase efficiency, and drive measurable reductions in procurement cycle times
- Collaborate with Risk, IT, procurement, and compliance teams to define requirements and implement solutions
- Serve as the primary liaison to the platform’s Customer Success Managers
- Oversee platform implementations, integrations, and optimization
- Establish and maintain governance frameworks, data standards, and reporting protocols
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Supply Chain, or related field; advanced degree preferred
- 5+ years of experience managing procurement, risk, or compliance platforms, with demonstrated technical proficiency, with at least 3 years in a leadership role
- Hands-on experience with platform configuration, workflow management, and troubleshooting
- Strong analytical, problem-solving, and organizational skills
- Strong knowledge of procurement processes, risk assessment methodologies, and regulatory requirements
- Excellent analytical, problem-solving, and communication skills
- Ability to work effectively in a fast-paced, global environment and influence stakeholders at all levels
Benefits
- Health insurance
- Dental insurance
- Mental health support
- Vision insurance
- Short- and long-term disability
- Life and AD&D insurance coverage
- Adoption/surrogacy and wellness benefits
- Employee/family assistance plans
- Various retirement savings plans including pension and employer matching contributions
- Financial education and counseling resources
- Generous paid time off including holidays, vacation, personal, and sick days
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