Manager in Operational Risk Governance Reporting overseeing metrics and trends for operational risk at Manulife. Collaborating across segments and enhancing risk management oversight.
Responsibilities
Support the US Segment Risk Committee by preparing high quality meeting materials, drafting clear and accurate minutes, coordinating inputs from cross functional contributors, monitoring and following up on action items, developing and maintaining the committee agenda, and assembling comprehensive monthly meeting packages to enable effective oversight and decision making.
Support implementation of the Operational Risk Metrics methodology for the US Segment, perform metrics validation (ensuring completeness and accuracy with source information), conclude and report on findings and recommendations.
Compare metrics against industry best practices and propose changes to align with risk exposure or emerging risk.
Perform thematic reviews – deep dive into metrics behaviors and use key data insights to validate metrics are still measuring the right risk exposure and behavior.
Contribute to a range of risk management activities on an as-needed basis including assessments related to risk culture and emerging risks.
Strengthen collaboration with oversight and assurance functions (e.g. Internal Audit, Compliance, Legal, Information Security etc.) and maintain productive relationships across functional areas to enhance enterprise-wide risk management.
Requirements
Minimum 3-5 years' experience in Operational Risk Management, specifically Reporting and Metrics detailed analysis, including governance and project management skillset
Experience with developing business case, project overview and dashboard, presentations (highly proficient with PowerPoint, Visio, etc.)
Ability to create effective presentations, with the ability to summarize complex issues into clear decision points and action plans
Excellent communications and interpersonal skills with an ability to negotiate, influence and collaborate for shared success and to build relationships with key partners and stakeholders
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