Global Financial Crime Modernization Lead driving financial crime systems modernization at Manulife. Requires extensive experience in compliance and technology transformation roles.
Responsibilities
Own and execute the FC Modernization roadmap in alignment with Manulife’s governance structure
Lead communication across governance forums, ensuring timely escalation of risks, issues, and decisions
Prepare and present program updates, dashboards, and recommendations to senior leadership and committees
Create and maintain program collateral (status reports, risk logs, decision trackers) using PMP best practices
Collaborate closely with FC Tech teams to translate regulatory and operational requirements into actionable technology solutions
Ensure alignment between compliance objectives and technical architecture, design, and delivery
Coordinate global implementation of FC platforms and tools, ensuring consistency and compliance across regions
Oversee integration of Transaction Monitoring (TM), Screening, Customer Risk Rating (CRR) models, and Case Management systems
Act as the primary liaison for regulatory communication related to modernization initiatives
Influence decision-making across global teams and secure buy-in for modernization initiatives
Develop and manage program budgets in alignment with Manulife’s cost discipline framework
Identify and implement process enhancements to optimize FC systems and workflows
Requirements
Bachelor’s degree in Business, Technology, or related field; Master’s degree preferred
15+ years of experience either in a senior leadership role responsible for managing departmental objectives and large-scale projects OR in Financial Crime Compliance, AML, or technology transformation roles
CAMS, PMP, or equivalent preferred
Strong leadership and program management capabilities
Expertise in FC systems (TM, Screening, CRR, Case Management)
Excellent communication and stakeholder management skills, including regulatory engagement
Ability to develop business cases and manage budgets effectively
Proficiency in program management tools and methodologies (PMP standards)
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