Senior Automation Engineer designing automation solutions for a US-based global insights company. Collaborating across teams and leveraging AI to streamline business processes with agile methodologies.
Responsibilities
As a Senior Automation Engineer, you will be responsible for designing, customizing, automation, software integration, project and workflow management platform and complementary systems. This role requires a strong understanding of API development, optimization, automation, and user support to streamline business processes.
Duties and Responsibilities:
Configure custom workflows, item types, and statuses based on user requirements
Set up integrations with native apps
Developing custom widgets, apps, or integrations using Monday Apps Framework
Write scripts (typically in JavaScript/TypeScript or Node.js) to extend Monday’s capabilities
Microsoft Teams, etc., using custom middleware tools (e.g., PowerApps, Zapier etc.)
Strong understanding and support for SQL database and Microsoft Fabric)
Implement bi-directional data syncing and ensure data integrity
Building automation rules within Monday or through external tools/scripts to trigger notifications, status updates, or actions
Identify opportunities to automate manual processes.
Designing and building boards, dashboards, views, and automations tailored to business workflows
Be able to build and automate macros in excel spreadsheet and automate the processes
Working with stakeholders to gather requirements and provide ongoing support
Monitor integrations, scripts, and automations to ensure they run as expected
Maintain documentation of all customizations, integrations, and processes
Optimize Processes: Spot inefficiencies, redesign workflows, and drive continuous improvement
Create Smart Solutions: Build automations, configure tools, and integrate systems to reduce manual work
Leverage AI: Design and refine ChatGPT (or other AI) workflows, prompts, and automations to accelerate reporting and analysis
Turn Data into Action: Analyze key metrics, report results, and recommend process improvements
Collaborate Across Teams: Act as the connector between research, tech, and business groups to deliver scalable solutions
Document & Share: Maintain SOPs, process maps, and knowledge bases to ensure consistency and scalability
Requirements
**Must-have Skills / Qualifications:**
Bachelor’s degree in computer science, Business, or related field
Equivalent hands-on experience or certifications in operations engineering, process improvement, or project management welcomed
Technical Skills: Python, SQL, XML, JavaScript, JSON, jQuery, CSS, API scripting, Excel, Power BI; understanding of databases, data pipelines, and QA best practices
AI & Automation Skills: Ability to design AI-powered workflows, craft effective prompts, and use tools like ChatGPT to automate data handling and reporting tasks
Problem-Solver: Able to break down complex business problems and create scalable, tech-enabled solutions
Project Leader: Organized, adaptable, and comfortable juggling multiple priorities in a fast-paced environment
Communicator: Skilled at working with both technical and non-technical collaborators.
Continuous Improver: Process-driven, detail-oriented, and always looking for better ways of working
__**Advantageous or Nice-to-Have Skills/Experience:**__
Experience with Excel, Monday.com, Forsta’s Surveys/Decipher, or other market research data platforms
GitHub knowledge for script management and collaboration
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