Field Service Engineer supporting scientific instrumentation through installation, maintenance, and training on-site in various locations. Ensures customer satisfaction and minimizes downtime with extensive travel across the U.S.
Responsibilities
Travel extensively to customer sites across the U.S.
Provide installation, maintenance, troubleshooting, and training
Communicate with empathy and precision to turn service calls into positive customer experiences
Work independently and manage your own schedule
Requirements
Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a STEM-related field (or equivalent technical experience)
5+ years of experience troubleshooting and repairing electro-mechanical systems
Strong electro-mechanical skills and a customer-first mindset
Must possess a valid driver’s license with a clean driving history
Must hold a valid passport for domestic and international travel
Must be able to obtain and maintain any required certifications or licenses
Must possess a personal credit card for business-related expenses (reimbursed per company policy)
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