Senior Program Manager overseeing global program teams to drive business growth at Fluke. Applying program management skills to deliver test tools and software in critical industries.
About the role
- ERP Program Manager managing Dynamics 365 projects for Long View's Calgary Branch. Overseeing multiple IT programs ensuring alignment of scope, schedule, and budget.
Responsibilities
- Developing detailed work plans, schedules, project estimates, resource plans, and status reports, conducting risk analysis and monitoring the progress of plans against project milestones and budgets
- Support enterprise and public sector clients with project planning and program management
- Connect and guide the project team to minimize turn and down time
- Analyzing and documenting requirements by liaising with a range of users in the organization
- Leverage expertise to support the go live dates identified for the project
- Support a team of the Dynamics team, Business Units, and vendors to deliver agreed upon objectives and measurements, on time and within budget
- Collaborate with technology experts and clients to deliver agreed upon objectives and measurements, on time and within budget
- Manage multiple and varied-technology client-facing projects simultaneously through the project life cycle ensuring constraints (cost, schedule, risk, quality, people) are effectively managed
- Maintain anticipated Statements of Work (SOWs) and Statements of Requirements (SORs) margins and find opportunities to repurpose unspent budget to deliver additional value
- Act as a consultant and trusted advisor, working closely with management, technical teams and stakeholders
- Recommend or make critical decisions to steer project schedule
- Perform Earned Value Analysis (EVA) or other analysis to validate progress to plan
- Collaborate with clients to develop quality assurance processes and quality control activities
- Actively facilitate efficient decision making with clients and internal teams to ensure project success
- Support business justification development, contract negotiations and contract compliance
- Provide oversight on project portfolios to achieve annual plans and metrics of success
- Drive business rhythm across multiple teams to deliver commitments on time and at high quality
- Facilitate program communications, identify and implement continuous improvement practices, and provide regular status reports as required
- Implement change management routines to assess change requests, make recommendations, secure client approvals, and issue change orders
- Assess change requests to determine impacts to scope, budget, schedule, quality and risk
Requirements
- 10+ years of experience in a business analyst or project manager position with a focus on large scale enterprise project upgrades and/or implementations
- Integrated ERP Deployment experience (ideally with Microsoft D365, AX or CRM)
- Experience with Azure DevOps
- Program Management with multiple lane / department delivery
- Experience in a consulting environment or similar fast-paced industry
- An analytical mind and creative problem-solving ability
- Knowledge of change and problem management and ability to anticipate risks
- Ability to build relationships and foster trust with stakeholders, project teams and project leaders
- Strong team-oriented mindset with the proven ability to lead on complex IT projects
- Excellent communication and organizational skills
- Ability to guide projects from conception to final implementation and measuring the results in a data driven manner
- Certified Scrum Master and PMP is nice to have
Benefits
- Great people and culture
- Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
- Interesting work – Be part of exciting projects while accessing all the latest technologies
- Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness
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