Change Management Consultant delivering consultative services to clients and increasing employee adoption of Microsoft 365 solutions. Collaborating on projects and ensuring successful change initiatives within the organization.
Responsibilities
Deliver consultative services directly to clients and build relationships with stakeholders and project teams.
Ensure projects and change initiatives meet objectives on time and on budget by increasing employee adoption and usage of technical solutions focused in Microsoft 365.
Support the identification and mobilization of a change network for clients and provide change management expertise in the areas of change strategy & planning, communications, training, and user adoption support.
Collaborate with clients to understand how a technology change will affect their end-users.
Inform clients of the technology’s full range of features so they can maximize benefits.
Collect requirements for technology adoption using methods such as one-on-one interviews or leading group workshops.
Requirements
5+ years of experience in a change management role with a focus on supporting the people side of change in technology adoption consulting.
Experience with technical implementations and changes including SharePoint and Teams projects.
Ability to follow established processes to deliver quality outcomes, understand hand-off, and be able to suggest and apply improvements.
Experience eliciting requirements and creating role-based user requirements and impact assessment documentation.
Experience creating communication plans and messages, using various communication methods and tools.
Experience creating training plans and materials including the development of training videos, quick reference cards, Microsoft Forms Quizzes, PowerPoint decks.
Benefits
Long View Systems offers a comprehensive benefits package to eligible, full-time employees who work 30 or more hours per week.
You share the costs of some benefits (medical/prescription, dental, vision).
LVS provides other benefits at no cost (group life insurance, accidental death & dismemberment insurance, short-term disability, long-term disability).
Voluntary benefits with reasonable group rates available through LVS payroll deductions (supplemental life insurance, Flexible Spending Accounts, accident insurance, critical illness insurance).
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