Program Manager advancing Inatai Foundation's grantmaking operations with a focus on racial justice and equity. Ensuring smooth operational processes across the Strategy and Impact division.
About the role
- Program Manager overseeing strategy and execution of global samples and evaluation units at Logitech. Driving customer satisfaction and revenue growth through effective management of evaluation hardware.
Responsibilities
- Design and oversee the end-to-end process of driving sample units so that end-customers can test, validate, and deploy our hardware and software solutions.
- Oversee the evaluation lifecycle across our entire B2B portfolio, including our Video Collaboration (VC) room solutions and our Personal Workspace (PWS) products—Mice, Keyboards, Webcams, and Headsets.
- Design, build, and scale a frictionless process for our sales teams, channel partners and end-customers to request, deploy, and track evaluation hardware.
- Contribute to the creation of customer-facing materials and sales enablement content in partnership with global teams.
- Drive Sales Acceleration by partnering closely with regional sales leaders, channel managers, and marketing to ensure our sample programs are directly tied to pipeline generation and closing deals.
- Manage the sample portfolio to ensure optimal inventory levels and allocation of sample units across both high-value Video Collaboration systems and high-volume Personal Workspace gear (Mice, Keyboards, Webcams, Headsets).
- Track ROI & Analytics by developing dashboards and reporting (via Salesforce/Tableau) to track the lifecycle of eval units.
- Measure the conversion rate of samples to closed-won revenue and report these metrics to executive leadership.
- Streamline Operations by working cross-functionally with Supply Chain, Finance, Sales Operations and fulfillment partners to manage the logistics of shipping, tracking, and (when applicable) retrieving evaluation units efficiently.
- Partner Enablement by creating playbooks and guidelines for our channel partners (VARs, NSPs, etc.) on how to leverage Logitech evaluation units to accelerate their own sales cycles.
- Future responsibilities will include NPI forecast support, pricing analysis and product lifecycle status to support global deals and deployments.
Requirements
- Many years of experience in Program Management, Sales Operations, Channel Enablement, or a similar role within the B2B technology or hardware sector.
- Experience working in complex, distributed, or matrixed environments where the customer is at the center of all decisions we drive.
- Proven experience managing hardware evaluation, seed, or sample programs at scale.
- Deep understanding of the B2B IT channel (VARs, Distributors, System Integrators) and how hardware moves through the channel to the end-user.
- Strong analytical mindset with the ability to build models, track physical assets, and calculate ROI on program spend.
- Proficiency with CRM platforms (Salesforce strongly preferred) and data visualization tools.
- Exceptional cross-functional leadership skills; stellar communication, ability to influence and align teams across Sales, Supply Chain, and Finance without direct authority.
- A "hands-on," high energy execution-oriented approach with a relentless focus on removing friction for the sales team.
Benefits
- Comprehensive and competitive benefits packages
- Flexible working environments
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