Analista Relacionamento Financeiro JR conducting negotiations with debtors and analyzing cases. Supporting internal and legal processes within Localiza&Co's customer service.
Responsibilities
Conduct out-of-court negotiations with delinquent customers, including negotiations at more advanced collection stages, assessing eligibility for legal action and seeking the best outcome for both the company and the customer;
Analyze cases and compile the information and documentation necessary to assemble files for customers eligible for litigation, ensuring consistency and completeness of data;
Submit and organize documents and information on legal platforms and internal systems, ensuring proper recording and monitoring of cases;
Support the work of collection law firms by sending judicial supporting materials and collecting required documentation in the relevant systems.
Requirements
Bachelor's degree completed
Proficiency in Excel and the Microsoft Office suite
Strong verbal and written communication skills, with the ability to conduct negotiations
Organized, detail-oriented, and able to manage multiple cases simultaneously
Analytical profile, with ease in understanding rules, criteria, and operational workflows
Experience in collections, credit recovery, or customer service
Law degree (Bachelor of Laws)
Experience negotiating at more advanced stages or with higher-complexity cases
Familiarity with administrative routines, document organization, or support for legal processes.
Benefits
Profit sharing
Food allowance
Meal voucher
Health insurance
Dental insurance
Gympass
Private pension plan
Transportation voucher
Allya
Unlimited access to courses from our Localiza University
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