Head of Risk managing and enhancing enterprise risk frameworks in corporate environments. Collaborating with leadership to ensure comprehensive governance and compliance across the organisation.
About the role
- Risk and Controls Senior Manager leading the team for Group Payments control transformation. Focus on embedding the Group’s Risk Framework and automating controls within financial services.
Responsibilities
- Lead and manage the Risk and Controls team, providing clear direction, coaching, and support to drive high standards of performance and professional development.
- Evaluate the control environment to support robust risk management in alignment with the Group’s Enterprise Risk Management Framework (ERMF).
- Work closely with risk and control owner teams, acting as their go-to control management partner and collaborating across the lines of defence by building strong partnerships to meet shared objectives.
- Manage control self-assessments timely and to a high standard, monitor key control indicators (KCIs), and drive timely resolution of events and issues.
- Leverage analytics, automation, and data-driven testing to enhance efficiency, accuracy, and control effectiveness.
- Collaborate with risk and control owners and the Chief Controls Office to drive risk reduction plans and control automation initiatives.
- Actively support and empower junior colleagues to create a successful, engaged, and high-performing team.
Requirements
- Proven leadership experience managing risk, control, or audit teams in a regulated or complex environment, with a track record of building high-performing teams.
- Experience in data-driven control management with a proven ability to lead the design, automation, and optimisation of controls.
- Excellent stakeholder management and communication skills, with the ability to influence and collaborate effectively across teams, departments, and senior leadership levels.
- Strong commercial and analytical mindset, with the ability to translate insights into actionable recommendations for decision-making.
- Strategic thinker with strong problem-solving ability, comfortable managing ambiguity and navigating organisational complexity.
- Ability to manage multiple priorities in a fast-paced environment, planning and organising work systematically to achieve team and functional objectives.
- Strong background in driving continuous improvement, with a focus on utilising data analytics and automated solutions.
- Data Analytics expertise, including proficiency in tools such as Excel, SQL, and visualisation platforms like Power BI or Tableau (desirable).
Benefits
- A generous pension contribution of up to 15%
- An annual bonus award, subject to Group performance
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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