Manager responsible for improving IT service support and user experience at DP World Oceania. Driving performance metrics and managing vendor relations for the Oceania region.
About the role
- Data Strategy Manager leading transformation of data use in Credit Cards. Overseeing cloud migration and ensuring success criteria are met while guiding teams toward desired outcomes.
Responsibilities
- Help lead the transformation of how we use data in the Credit Cards business.
- Oversee the migration plan and delivery cadence for the data transformation in the Credit Cards business.
- Keep teams on track by running stand‑ups and checkpoints.
- Maintain a current list of Credit Cards datasets, reports, and track readiness, gaps, and sign‑offs.
- Ensure analysts and product managers have access to and can use the right GCP tools and BI solutions.
- Build simple dashboards/scorecards to show migration progress, business readiness, and outcome metrics.
- Spot where extra support or expertise is needed; propose pragmatic fixes and process improvements.
Requirements
- End-to-end ownership – confident in driving outcomes and keeping teams aligned.
- Cloud migration expertise – experience moving data from on-prem to GCP and enabling access for analysts and product managers.
- Data know-how – strong grasp of relational databases, SQL, BI tools (Power BI, BigQuery), and data engineering concepts.
- Strategic mindset – connects technical detail to business outcomes and influences senior stakeholders.
- Clear communicator – explains complex ideas simply and builds consensus across technical and non-technical audiences.
- Collaborative approach – works well with diverse teams and keeps everyone moving in the same direction.
- Adaptability – thrives in ambiguity, solves problems quickly, and focuses on delivering results.
- Self-starter energy – proactive and comfortable working independently and as part of a team.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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