Ecommerce Manager overseeing daily operations of a Shopify Plus storefront for a digital marketing agency. Responsible for managing promotions, product updates, and ecommerce performance.
LE
Hybrid Senior Manager, eCommerce Growth – Ancillary Revenue
Posted 3 months ago
About the role
- Senior Manager responsible for developing commercial strategies for Fan and Season Ticket Holder resale businesses at Ticketmaster. Collaborating cross-functionally to drive growth and optimize performance.
Responsibilities
- Own the commercial strategy, execution, and ongoing management of Fan and Season Ticket Holder resale business lines, including Ticketmaster’s instant offer program
- Define and prioritize multi-year business plans and support initiatives based on data-driven opportunity assessments
- Clearly communicate plans, findings, and recommendations to senior stakeholders to drive alignment and action
- Partner closely with Product to influence roadmap priorities and define business requirements
- Lead cross-functional collaboration with teams including pricing, marketing, operations, fan support, design, and finance to drive aligned execution
- Manage and mentor a small team to deliver high-impact insights and strategic recommendations
- Monitor key business and financial performance metrics; identify gaps, risks, and opportunities
- Optimize and evolve business strategy through continuous learning, market trend analysis, and performance diagnostics
Requirements
- 7+ years of experience in strategy consulting, corporate strategy, or a similarly rigorous analytical role
- Bachelor’s degree in Business, Economics, Finance, Engineering, or a related analytical field
- Strong business acumen and strategic mindset; able to connect data insights to broader commercial objectives
- Proven ability to work independently in a fast-paced, results-oriented environment while managing multiple priorities
- Exceptional analytical and problem-solving skills, with the ability to synthesize complex data into clear, actionable recommendations
- Clear and confident communicator, with the ability to influence and partner with cross-functional stakeholders and senior leadership
- Willingness and ability to work from our Chicago office as needed
Benefits
- Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
- Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
- 401(k) program with company match, stock reimbursement program
- New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
- Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
- Volunteer time off, crowdfunding match
Job title
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