Director of Product Research & Insights at Tinder driving UX Research strategy and team development. Influence product roadmaps and executive decision - making for enhancing user experience.
About the role
- Production Director leading production teams for Live Nation's LATAM concerts and tours. Responsible for high-impact productions and optimizing client relationships across events.
Responsibilities
- Provide strategic direction and leadership to production teams, freelancers, and venue partners across multiple simultaneous projects
- Lead and mentor production staff, fostering a culture of collaboration, accountability, and continuous improvement
- Serve as a key liaison between internal stakeholders and clients to ensure alignment on production goals and deliverables
- Responsible for all on-stage, backstage, and other technical and site planning details of events
- Leverage deep knowledge of venue operations, union and labor protocols, technical systems, and safety standards to make informed decisions and mitigate risks
- Include advancing and obtaining technical information, including venue details, production needs, rider requirements, staging and event capacity changes
- Develop and maintain relative documents including production and site drawings, on-sale layouts, timelines, schedules and artist technical riders
- Ensure all production elements are executed on time, on budget, and to the highest quality standards
- Advance technical and site planning details for assigned shows/events
- Maintain regular communications with all stakeholders
- Manage technical production (i.e. stage, sound, video, lighting, backline, broadcast, labor crews)
- Manage site operations (i.e. power, heavy equipment, traffic management, crowd control measures, sanitation, permitting and engineering)
- Assist with budget management and tracking of assigned responsibilities
- Oversee multiple projects from start to finish, including presence on-site from load in
- Maintain oversight of show quality and technical precision across all deliverables
- Ensure positive and creative environment for planning teams
- Proactively identify and resolve production risks or issues before they impact show timelines or client satisfaction
- Ensure compliance with all relevant health, safety, and labor regulations
- Facilitate proper interdepartmental communication and organization
- Follow up on all action points from internal and external meetings
- Produce event debrief documents including settlement notes for finance and suggested notes for the following year
Requirements
- 5+ years’ experience in the live music business and working with live events
- Must be fully bilingual in English and Spanish
- Proficient and detailed project management / planning experience
- Exceptional organizational and administrative skills, both written and verbal
- Ability to prioritize and meet deadlines
- Experience with the procurement of vendors (staging, audio, lighting, video…etc) and managing staff, services, and budgets
- Working under pressure and ability to make clear concise decisions, sometimes with limited information
- Ability to work on and manage multiple projects simultaneously
- Flexible work and travel schedule (days/nights, late hours, weekends, and holidays)
- Strong people skills with an emphasis on competent and diplomatic communication with client, vendor and artist representatives
- Ability to learn and adapt to new technology, information, resources and environments
- Tolerance of loud noise level in working environment
- Desirable : Proficiency in planning large scale events (5,000 people +)
- Experience in stage management / show running
- Proficiency in site planning and coordination
- Negotiation and liaising with agencies
- Event management training
- Health and safety/crowd management training
- Excellent communication, collaboration and analytical skills
- Exceptional attention to detail and accuracy
- Exceptional organizational and administrative skills
- Anticipatory and proactive approach to problem solving
Benefits
- Medical, vision, dental and mental health benefits for you and your family
- Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
- 401(k) program with company match, stock reimbursement program
- New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
- Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
- Volunteer time off, crowdfunding match
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