Systems Engineer managing messaging infrastructure, enhancing performance across protocols: iMessage, RCS, and SMS. Collaborating with engineering teams to design fallback systems and monitor reliability.
Responsibilities
Dig deep into messaging protocols (iMessage, RCS, SMS) and become the expert on how they behave at scale
Build and run load tests, understand rate limits by protocol, and engineer around them
Design fallback systems so messages always get delivered
Monitor and get ahead of infrastructure issues — expired certs, degraded performance, protocol changes
Work closely with the engineering team to improve deliverability across the platform
Requirements
Have experience with distributed systems, infrastructure, or DevOps at a real scale
Are the kind of person who reads the protocol docs for fun (or at least doesn't hate it)
Prefer to fix the root cause, not the symptom
Can hold the full context of a complex system in your head and reason about edge cases
Benefits
Health/Dental/Vision insurance
Flexible PTO
401(k)
Wellness stipend, book stipend, professional development opportunities
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