Senior Solutions Engineer at Liminal responsible for customer onboarding and ongoing support. Collaborating with teams to deliver technical solutions and extract actionable insights.
Responsibilities
Lead the technical onboarding of enterprise customer accounts
Guide customers through platform navigation and best practices
Develop tailored demos and proof-of-concept configurations
Create and deploy buyer demand surveys
Analyze data to generate insights for customers
Troubleshoot technical issues collaboratively
Develop and maintain comprehensive resources
Requirements
10+ years in a customer-facing technical role
Proven track record in enterprise onboarding and customer success
Strong analytical skills with proficiency in Google Sheets
Experience designing and deploying surveys
Excellent written and verbal communication skills in English
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