Lead - QA Support role executing UAT and collaborating with stakeholders for testing at Ameriprise India. Involvement in test plans, defect tracking, and reporting.
About the role
- Lead QA Engineer overseeing test planning and execution for Salesforce applications in a fast-paced environment. Collaborating with multiple teams to guarantee quality and adherence to standards.
Responsibilities
- Test planning and test execution of Salesforce Apps, Sales Cloud, Service Cloud, Experience Cloud, Salesforce integrations and Lighting
- Analyze requirements, design documents and use cases to develop, modify and execute test plans, scenarios, and cases to ensure functional requirements have been satisfied
- Define, build, modify and execute automated tests for regression test coverage of business process testing, utilizing tools such as Provar, Selenium and UFT
- Adheres to best practices in testing and automation while continuing to improve the quality and productivity of our testing practices
- Ability to manage defect reporting and test execution tracking utilizing tools such as Jira, Test Rail, ALM, Agile Accelerator
- Collaborate with developers, business analysts, leads, PMs and other members of the team to ensure quality throughout the development cycle
- Maintain documentation of test results and execution status to communicate to IT stakeholders
- Track quality assurance metrics such as test execution %, first time pass rate, defect densities
- Stay current on progressive technologies/self-motivation to learn new methodologies and techniques that will enhance job performance
- Assume a mentoring role for other testers, building the skills of less experienced team members
- Anticipates cross-functional business and Testing issues; solves high complex testing issues affecting the function; recommends new and innovative products, processes or services
- Leads multi-disciplinary test planning initiatives with notable risk, complexity, and impact
- Functions as a very high-level resource and can develop End to End test scenarios cases across services areas, workstreams and applications
- Provides thought leadership in area(s) of expertise. Proactively suggesting and seeks process improvements
- Solves highly complex issues affecting by applying expertise and ingenuity to innovate and create solutions
- Provides expertise/advice toward setting strategy, goals, and policies, as well as furthering major projects and initiatives
- Conduct peer reviews of testing deliverables to ensure best practices are followed and testing standards are met.
Requirements
- Minimum 10+ years of software quality experience in a fast-paced environment
- Expert in Automation, Blackbox testing, White box testing, Performance testing
- Strong experience with Salesforce
- Experience developing test automation frameworks
- Strong experience in SaaS/Cloud applications
- Experience overall DevOps/CID
- Experience in using various test execution, defect reporting tools and methodologies
- Ability to influence Senior leaders across the organization
- Strong understanding of Salesforce platform capabilities, and the ability to distinguish between standard vs custom features
- Write complex SQL Queries for test validation purposes
- Ability to provide accurate project estimates and timelines
- Proven test experience of complex, multi technology platforms and systems
- Strong organizational and analytical skills with great attention to detail
- Expert level knowledge of the Software Development Lifecycle
- BS/BA degree in Computer Science or related discipline or equivalent experience
- Strong verbal and written communication skills
- Excellent analytical, problem-solving, and decision-making skills
- Experience working with Kanban and/or Scrum Agile methodologies
- Ability to interact with other departments and business users who are not as technical in nature
- High degree of self-motivation to learn new methodologies/technologies that will enhance job performance
Benefits
- Robust health insurance plans, including Medical, Dental, and Vision coverage
- 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%
- Paid Parental Leave
- Associate Assistance Plan
- Education Assistance Program
- Up to $30,000 in Adoption Assistance
- Up to three weeks of vacation annually
- Generous Holiday, Sick Leave, and Personal Day policies
- New Hire Referral Bonus Program
- Significant Home Purchase Discounts
- Unique opportunities such as Everyone’s Included Day
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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