Technical Writer role at London Computer Systems focused on creating documentation and user-friendly materials. Collaborating with teams to ensure clarity in product documentation while supporting ongoing communication.
Responsibilities
Develop clear, concise documentation that explains how LCS products work
Ensure consistency by applying established style guidelines and editorial standards
Create visual assets—including screenshots, diagrams, and charts—to support written content
Research product features through hands-on testing and collaboration with internal subject matter experts
Review and edit peer documentation for clarity, accuracy, and quality
Work closely with team members maintain accurate and user-friendly materials
Requirements
Bachelor’s degree in a related field or 4+ years of content development experience
Familiarity with MadCap Flare or similar documentation platforms
Strong written communication skills with the ability to simplify complex material
Detail-oriented, analytical, and committed to continuous learning
Ability to manage multiple projects and meet deadlines
Functional and technical aptitude with an interest in understanding how software works
Basic understanding of accounting concepts
Knowledge of common property management practices
Experience using Git-based version control
Strong personal accountability and reliable attendance
Benefits
Health, dental, & vision insurance
Wellness program with rewards for healthy activities
401(K) with employer match
Annual company bonus
10 paid company holidays
Paid time off
Life insurance
Paid medical leave/disability insurance
Paid parental leave
Contemporary office building, wooded campus with nature trail
On-site fitness center
One of Cincinnati’s “Top Places to Work”
Hybrid work schedule available; 50% in the office, 50% remote
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