Tax Partner overseeing administrative and operational matters for EisnerAmper's Private Client Services practice. Drive efficiency and mentor leaders while ensuring alignment with firm strategy and economics.
TG
Hybrid Client Support Executive, Team Leader
Posted 2 months ago
About the role
- Client Support Executive Team Leader at Law Debenture managing a pensions team and transitioning to a client-focused model. Ensuring high standards and effective team coordination in client service delivery.
Responsibilities
- Manage a team of Client Support Executives in Pensions
- Transition from traditional secretarial support to a client-focused CSE model
- Build a positive, collaborative team culture
- Ensure excellent service levels and support through evolving CSE role requirements
- Coordinate client administration, onboarding, and engagement process
- Maintain client records and documentation according to governance standards
- Process invoicing and administer financial coordination
Requirements
- Team coordination or people management experience
- Professional services or financial services background
- Hands-on coordinator who balances CSE delivery with team leadership
- Strong communicator who addresses behavioural issues confidently
- Organised problem-solver managing multiple, competing priorities with ease
- Connects with diverse personalities and supports people through change
- Remains calm under pressure and models professional standards
- Strong understanding of engagement administration and billing processes
- Systems administration experience or aptitude for technology
- Outstanding communication and organisational skills
- Ability to address performance and behavioural issues
Benefits
- Competitive salary with performance bonus scheme
- Generous pension contribution
- Full healthcare cover
- Health cash plan
- Life assurance
- Buy/sell annual leave scheme
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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