Technical Documentation Writer responsible for creating clear and effective documentation for ArmorCode's AI - based security platform. Collaborating with product and development teams to ensure accuracy and user accessibility.
About the role
- Technical Writer on a mission-driven team simplifying software for a SaaS data privacy platform. Collaborating with developers to produce clear user documentation and instructional content.
Responsibilities
- Create user-friendly documentation for SaaS products that's clear and accessible
- Develop engaging instructional videos explaining key features
- Work with developers to understand the platform and gather technical details
- Ask smart questions to ensure comprehensive coverage
- Transform technical concepts into content that works for all users
Requirements
- Bachelor's degree (English, Communications, or related field is a plus)
- 0-3+ years of experience in technical writing or content creation
- Strong English communication skills
- Ability to understand technical products and explain them clearly
- Great storytelling skills and attention to detail
- Comfortable collaborating with developers and asking questions
- SaaS platform experience is preferred
Benefits
- Comprehensive benefits: 100% paid medical, dental, and vision (gold plan with zero out-of-pocket)
- Collaborative culture: Hybrid schedule (3 days in office) with regular company-paid events and dinners
- Financial security: 401(k) and life insurance coverage
- Two weeks of paid vacation
- Tuition reimbursement
- Growth opportunities in a stable company
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