Looking for a Mystery Shopper to assess customer service quality in Bludenz. Join our team to help improve services for various renowned companies.
About the role
- Seeking Mystery Shoppers for evaluations and feedback in Switzerland's service sectors. Flexible part-time role with a focus on improving customer experience.
Responsibilities
- Carrying out mystery evaluation assignments across various sectors and markets.
- Observing and assessing the on-site customer experience.
- Documenting observations and evaluations according to predefined criteria.
- Completing questionnaires for the mystery evaluation assignments performed.
- Working closely with the team to discuss findings and potential improvements.
Requirements
- Be at least 18 years old
- Valid driving license for a car
- Interest in market research and mystery visits
- Good communication skills and strong powers of observation
- Reliability and accuracy in performing tasks
- Basic computer skills
- Resident of Switzerland
Benefits
- Personal support and training before each assignment.
- Flexible time management: you choose the number and types of assignments you accept!
- Secure and reliable compensation based on fees.
- Your opinion is actively solicited and makes an impact.
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