Institutional Trust Administrator I at PNC managing client accounts and documentation. Providing support for new and ongoing institutional accounts with a focus on customer experience.
About the role
- System Administrator troubleshooting complex issues across platforms for major clients. Collaborating with teams to deliver solutions and enhance security compliance.
Responsibilities
- Solve complex problems and identify potential future issues across various platforms and services.
- Manage systems data for clients and provide day-to-day solutions and security compliance.
- Oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions.
- Recommend modernization options, identify new business opportunities and cultivate relationships with stakeholders.
Requirements
- Minimum 10+ years of experience
- Experience in NetIQ, Novell eDirectory, Apache Directory Studio, LDAP, Active Directory, and Office 365 services.
- Proven experience managing Identity and Access Management processes, including account provisioning, deprovisioning, and role-based access control.
- In-depth understanding of directory services, authentication protocols, and IAM best practices.
- Experience with incident response and troubleshooting within IAM systems.
- Excellent communication, collaboration, and documentation skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Knowledge of Active Directory Federation Services (ADFS) and Azure Active Directory is a plus.
- Relevant certifications in IAM or directory services (e.g., NetIQ Certified, Microsoft Certified in Active Directory) are a plus.
- Experience working in IDM.
Benefits
- flexible, supportive environment
- health and wellness programs
- opportunities for personal and professional growth
- access to cutting-edge learning opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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