Technical Consultant providing expert demonstrations and solution building for Skyhigh Security's suite of products. Engaging with sales teams and end users to deliver distinguished solutions based on customer requirements.
About the role
- Cruise Consultant at Kreuzfahrtberater GmbH providing customer consultation and creating travel packages for cruises. Engaging with clients and maintaining relationships with cruise line partners in a hybrid work model.
Responsibilities
- Advising and supporting prospective customers and clients on cruises
- Creating tailored travel offers and packages
- Booking and managing cruises and related travel services
- Maintaining customer relationships and developing repeat clientele
- Collaborating with cruise lines and other tourism partners
Requirements
- Experience as a tourism clerk / travel agent (m/f/d) in a travel agency or tour operator, or equivalent professional experience
- Competence in telephone and email-based customer consulting
- Team-oriented mindset and focus on service quality
- Comfortable conducting customer conversations in English
- Prior knowledge of cruise lines and cruise ships is desirable
Benefits
- Permanent employment full-time or part-time (minimum 32 hours/week)
- Hybrid work model alternating between office presence and home office
- Premium pay for weekend or public holiday shifts (currently about 2 to 3 weekend days per month)
- Comprehensive on-site onboarding (approx. 10 weeks) and a mentor for your onboarding
- 30 days of vacation per year for a 5-day workweek
- Employer contribution to company pension scheme beyond the statutory level, plus capital-forming payments
- Subsidy for the Deutschland-Ticket or a parking space in our underground garage in Ahrensburg
- Participation in ship inspections and events organized by our cruise line partners
- Discounted cruises for you and your family
- Team budget for joint events
- Access to EGYM Wellpass to support your fitness and well-being
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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