Services Engineer in the Austin metro area for Technogym, focusing on customer satisfaction and equipment service duties. Resolve customer requests and manage service orders effectively.
About the role
- Simulation Engineer developing and evaluating simulation models for automated material-handling systems at Dematic. Collaborating with various teams and supporting project deliverables in a hybrid work environment.
Responsibilities
- Develop discrete-event simulation models to evaluate the performance of material-handling and automated systems.
- Support pre-sales and delivery activities by crafting low- to high-fidelity simulation models and conducting performance analysis.
- Collaborate with engineering, sales, project management, and other partners to define requirements, scope, and timelines.
- Collect, validate, and analyze data while detailing model assumptions and functional specifications.
- Configure, complete, and lead simulation scenarios, experiments, and statistical runs.
- Interpret simulation outputs and clearly communicate results to internal teams and customers.
- Contribute to customer-facing presentations and technical reviews to support solution recommendations.
- Deliver assigned tasks on schedule, meeting quality and budget expectations.
- Explain technical concepts in a clear and accessible way for both technical and non-technical audiences.
- Exercise good judgment when working with customer, confidential, or proprietary information.
- Support continuous improvement of simulation tools, standards, processes, and methodologies.
Requirements
- Solid understanding of discrete-event simulation concepts, methods, and standard processes.
- Ability to apply statistical and quantitative analysis to simulation problems.
- Experience with material-handling systems, logistics, or automated solutions (preferred).
- Proficiency in at least one structured programming language (e.g., Python).
- Experience with simulation tools such as Plant Simulation (AutoMod experience is a plus).
- Familiarity with AutoCAD or 3D modeling tools is helpful.
- Demonstrated ability to learn new tools, technologies, and methods.
- Strong understanding of simulation modeling principles and approaches.
- Bachelor’s degree or Master’s degree or equivalent experience in Engineering, Computer Science, Operations Research, Industrial Engineering, or a related technical field.
- Proven experience in simulation model development, system modeling, or performance analysis.
- Typical experience range: 2–5+ years, depending on role level and validated capability.
Benefits
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Services Engineer providing technical support and ensuring customer satisfaction in NYC metro area. Solving technical issues and managing service orders for Technogym products.
Services Engineer responsible for customer satisfaction and equipment care at Technogym. Executing service operations and maintaining technical standards in San Francisco area.
Senior - level Manufacturing Engineer at Arjo developing processes for reprocessing medical devices. Implementing improvements and managing technology projects in a state - of - the - art facility in Everett, WA.
Process Engineer developing manufacturing processes for energetic products at Northrop Grumman. Involved in troubleshooting and process improvement for energetic production.
Production Engineer responsible for enhancing manufacturing processes at Supermicro. Focus on installation, calibration, and management of production equipment for improved quality standards.
Maintenance Engineer Internship at Essity for students or recent graduates. Involves improving maintenance management for the converting production line in Lucca, Italy.
Engineer managing gas distribution projects and systems studies at Ameren, providing safe and reliable energy in Illinois. Ensuring gas code compliance and supporting various engineering tasks with a focus on safety and reliability.
Project Engineer ensuring successful project delivery at Veolia. Manage client relationships and coordinate project execution while maintaining quality control.
Project Engineer leading innovative testing and certification projects at BRE, focusing on building safety and sustainability. Collaborating with clients and managing testing projects for impactful solutions.