Contract Services Specialist processing transactions accurately and providing excellent service to clients for Manulife. Collaborating with teams and improving service efficiency in a flexible and dynamic environment.
KS
Hybrid Bilingual Player Support Agent, Mandarin / Traditional Chinese – Email Support
Posted 4 months ago
About the role
- Bilingual Agent ensuring prompt support and feedback for gaming community inquiries. Join a global team to enhance player engagement and experiences.
Responsibilities
- As a Bilingual Agent, you'll serve as the essential link between our clients and the gaming community.
- Your responsibilities include investigating and delivering prompt, quality responses to players' questions while providing valuable feedback to our developers.
- Join our team for a dynamic workspace, continuous growth opportunities, and the chance to make a meaningful impact.
Requirements
- Native level language skills in Traditional Chinese (Mandarin) & Business level language skills in English.
- Flexibility to work in a morning, afternoon, or night shift.
- Willing to work onsite as needed.
- **You would be a great fit if you have!**
- Experience in the service industry or as a customer support agent.
- Previous working experience in the gaming industry.
- Passion for games!
Benefits
- Non-taxable Allowances
- HMO and Life Insurance
- Birthday Leave and Wellness Leave on top of Vacation and Sick Leaves
- Annual Wellness Subsidy
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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