Hybrid Senior Product Owner, Client Pricing & Profitability

at KeyBank

• Job title: Senior Product Owner, Client Pricing & Profitability
• Job type: Full Time
• Experience level: Senior
• Salary: $80,000 - $150,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, SDLC
• Location requirements: Hybrid, Cleveland, United States

About the role

• Serves as Sr. Product Owner for Key’s pricing intelligence platform, enhancing decision-making and profitability forecasting for the commercial bank.

Responsibilities

• Serve as a core steward of the pricing platform
• Maintain and continuously refine the CPT roadmap, aligning with pricing methodologies, LOB strategies, and user‑segment needs
• Manage backlog grooming, prioritization, and sequencing to maximize business outcomes and team capacity
• Engage stakeholders across the enterprise to gather business needs, feedback, and pain points that inform product direction
• Translate business requirements into clear problem statements, functional requirements, and system-level considerations
• Communicate technical constraints, dependencies, and delivery impacts to stakeholders
• Lead change management activities for all releases, partnering with business leaders to drive adoption and consistent usage
• Monitor usage analytics to understand who is using the tool, how they use it, and where value or friction exists

Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, or related field preferred, but hands-on experience is valued over formal education
• 5+ years in Product Management, Business Analysis, or Project Management (preferably in fintech, banking, or SaaS)
• Comfort (or strong willingness to learn) working with data, software instrumentation, APIs, and cloud-based environments; solid grasp of how web traffic flows and modern systems interact
• The base level understanding of how banks financially operate and produce returns
• Understanding of the SDLC process & proven experience running agile ceremonies and keeping teams accountable
• Organized, methodical, able to create clear plans (and Plan B’s), delegate tasks, and parallelize work streams
• Ability to leverage reporting and analytics tools to validate assumptions, measure outcomes, and inform product decisions
• Familiar with Jira and Confluence; disciplined about ticket cleanliness and documentation
• Excellent written communication — able to produce clean requirements, design docs, diagrams, and executive updates

Benefits

• Incentive compensation which may include production, commission, and/or discretionary incentives