Senior Operational Risk Officer providing oversight and risk management expertise for KeyCorp's Consumer Bank. Engaging with business units to ensure effective operational risk management practices.
Responsibilities
Work directly with the lines of business (LOBs) to identify and assess risks, review and challenge risk assessments, provide input over controls and testing, advise on and monitor remediation activities and create reporting, ensuring line of business alignment within the Operational Risk program and framework
Responsible for primary execution of Operational Risk oversight and help guide and influence implementation of operational policies and/or procedures to mitigate risk within appetite
Responsible for assisting with the ongoing development and implementation of the Major Line of Business (LOB) Operational Risk teams strategic plan to accomplish its Annual Operational Risk objectives, to include among others: the development and implementation of Operational risk policies and procedures; assessment, monitoring and testing; establishment of line of business accountability and escalation and reporting processes
Responsible for ongoing development and implementation of operational risk management topics, including such things as being the subject matter expert on operational risk activities associated with risks, controls, testing, remediation and reporting
Actively participate in broad risk management oversight of assigned LOB. Provide direction and deliver training to line of business personnel, Risk Management staff and others on Operational Risk best practices and other relevant industry best practices
Monitor and assess new or amended legal and regulatory requirements as they relate to the Consumer Bank
Responsible for review and challenge of LOB policies and procedures to ensure that they are consistent with current applicable rules, regulations, laws and are effective in mitigating related risks
Work with the LOB to ensure the ongoing development and enhancement of risk assessments, testing, monitoring and associated plans
Provide authoritative and consultative advice and support to management utilizing independence yet providing pro-business solutions
Analyze and provide feedback around risks associated with the offering of new and/or enhanced products, services, processes, business initiatives and outsourced third party activities
Responsible for proactively anticipating and responding to changes in regulations, rules and/or laws; assessing the impact of any change to the business areas and assisting them in responding to such changes
Accountable for ensuring that line of business policies and procedures are consistent with current applicable banking and securities rules, regulations, and laws
Respond to internal and external audits, exams and requests for information and provide review & challenge of any line of business responses to internal and external audits. Assist in the evaluation of audit and examination findings and implementation of corrective action and needed responses
Assist in the response to ongoing regulatory and legal inquiries and investigations
Develop and maintain positive working relationships with internal clients, staff, peers, other risk partners, and LOB senior management
Maintain relationships with industry peers and regulatory bodies
Escalates promptly to appropriate senior management or appropriate risk committee any material breaches of applicable laws, rules, policies or standards with actual or potential operational risk impact, and necessary correction action
Acts as Operational Risk Subject Matter Expert on any assigned Subcommittees and/or Working Groups
Provide leadership and/or support on special projects, as assigned
Proactively works with assigned business unit management to identify and assess the operational risks associated with business activities, ensuring alignment with the Corporate Operational Risk Framework, including: • Advising LOBs on operational risks and controls and key risk indicators.
Advising LOBs on operational risks related to new products and/or services and business initiatives
Advising LOBs on operational risks related to outsourced third party activities
Providing reporting to executives LOB partners on a periodic basis
Conducts review and challenge activities and escalation, including independent testing as required.
Manage 2nd LOD requirements related to the Governance, Risk & Compliance application and Risk Assessment Processes.
Other duties as assigned
Requirements
Bachelor’s degree in business, finance, or economics or commensurate experience is required
Minimum of 5 years industry experience, ideally within Operational Risk, Enterprise Risk, or line of business risk functions
Proven ability to work collaboratively and productively across the organization
Outstanding active listening skills
Ability to effectively manage competing priorities within a fast-paced environment, including supporting client workflows and transactions while ensuring sound business practices are applied to mitigate risk within appetite
Demonstrated ability to work with internal and external auditors and regulators
Ability to effectively communication and influence at all levels of the organization
Ability to think strategically coupled with the ability to drive to execution
Ability to foster and encourage collaboration between multiple risk disciplines
Ability to view risk holistically within a dynamic, fast paced team environment
In-depth practical knowledge of internal controls, risk assessments and operational and compliance processes, and applicable techniques for implementation of regulatory, compliance and legal requirements and operational processes
Strong leadership and relationship management skills including the ability to lead up and across the organization
Proven ability to have, maintain, and establish strong contacts within the industry so as to be aware of current industry issues and practices
Benefits
Eligibility for incentive compensation which may include production, commission, and/or discretionary incentives
Flexible options in circumstances where roles can be performed effectively in a mobile environment
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