Call center agents for telemarketing role focused on client acquisition and management in Spain. Hybrid work model with part - time hours and specific office visit requirements.
About the role
- Assistant(e) Communication et Marketing digital dans un groupe international. Gestion des réseaux sociaux et de la communauté de marque, résolution des demandes clients, et analyse des performances.
Responsibilities
- Gérer la relation et la modération de la communauté de la marque sur les différents réseaux sociaux
- Répondre aux demandes des clients et résoudre leurs problèmes
- Participation à la réflexion de la stratégie Social Media
- Participation à l’animation de la communauté sur les différents réseaux sociaux (Facebook, Instagram, Tiktok et Linkedin)
- Décliner la stratégie Marketing/commerciale sur les réseaux sociaux
- Analyser la performance des publications via des reportings hebdomadaires
- Gérer la e-réputation de la marque sur les différents réseaux sociaux
- Assurer une veille régulière sur la marque et sur les tendances des réseaux sociaux
- Suivi et gestion des avis clients collectés sur internet via nos partenaires
Requirements
- Maîtrise des réseaux sociaux
- Aisance relationnelle
- Très bonne connaissance de l’entreprise
- Expérience de 6 mois
Benefits
- Tickets Restaurant
- ordinateur portable
- Un programme de formation interne
- Un suivi régulier de la période d’essai et du parcours d’intégration
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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