About the role

Functional Deployment Lead responsible for global deployment of order management processes within Johnson & Johnson. Leading a team and ensuring compliance in a GxP-regulated environment.

Responsibilities

Own the global deployment of Customer Excellence processes, including order management between Manufacturing and commercial systems.
Lead solution confirmation with Global Template Owners, ensuring adherence to approved global designs and regulatory requirements.
Ensure Customer Excellence solutions follow SAP Clean Core principles and avoid unnecessary custom development.
Directly manage functional SMEs and analysts, owning workload planning, prioritization, and quality of deliverables.
Provide functional leadership and coaching across the domain.
Act as the primary functional escalation point within Transcend deployments.
Have Global and Business focus and mindset with sound reasoning in all activities including managing escalation of issues and business risks, developing solutions and risk mitigation strategies.
Oversee functional design validation, configuration reviews, and integration readiness.
Lead functional execution during testing phases and support validation activities in alignment with GxP and SDLC expectations.
Own functional support during hypercare, ensuring stable operations and issue resolution.
Collaborate with other Functional Deployment Leads to ensure end-to-end process integration.
Partner with IT, system integrators, validation, and change management teams.

A minimum of six years of professional experience required.
University degree or equivalent experience in a relevant technical or business discipline.
Strong functional expertise within the relevant domain in a GxP-regulated environment.
Proven people management experience with accountability for functional delivery.
Hands-on capability with SAP S/4HANA processes relevant to the domain.
Business knowledge of areas such as Supply Chain, Operations, Collections, Sales & Marketing, e-Commerce required.
Knowledge in deploying standardized work processes, tools, and templates required.
People management and ability to collaborate in a highly matrixed environment required.
Strong customer focus (internal & external), including development and management of stakeholders required.
Ability to effectively lead and govern functional decision-making bodies required.

Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year