Accounts Receivable Collector handling outstanding accounts receivable balances. Collaborating with billing team to resolve unpaid claims and discrepancies.
JL
Hybrid Billing/Accounts Receivable Specialist
Posted last month
About the role
- Accounts Receivable Specialist monitoring and processing invoices for John Brooks Company. Collaborating with sales and customer service to resolve discrepancies in a hybrid work environment.
Responsibilities
- Submit and maintain customer portals for invoice submission, approval status and rejections
- Track, record and report on status of invoices submitted, approved, rejected in customer portals and in ERP system
- Verify billing accuracy by cross-checking with orders, purchase orders, and contracts.
- Collaborate with the sales and customer service teams to resolve any discrepancies before and after invoicing.
- Record and reconcile incoming payments to customer accounts in accordance with company policies.
- Monitor aging reports and perform collections activities by proactively following up on overdue invoices to ensure timely collections.
- Communicate with customers regarding outstanding balances, account status, and payment schedules.
- Analyze and resolve inquiries for orders on credit hold, working with sales team and customers to facilitate order release.
- Perform credit reviews through analysis of D&B reports, trade references, financial statements, payment history, and provide recommendations.
- Process and prepare customer cheques for deposit
- Support month-end, quarter-end, and year-end analysis and reporting requirements.
- Create and maintain ad hoc reports as requested by management to support business decisions
Requirements
- College Diploma in a related field, such as Accounting, business administration or any related discipline
- A minimum of 1-3 years of related experience.
- Basic understanding of accounting systems/processes.
- Understanding of 3rd party portals for invoice submission (Ariba, Open Invoice, Coupa, etc.)
- Advanced computer skills; proficient with Microsoft Office Suite (Outlook, Word etc.), intermediate Excel skills.
- Working knowledge of office equipment; printer/photocopier/scanner, fax machine etc.
- Excellent interpersonal and communication (verbal & written) skills.
- Ability to work efficiently and effectively under pressure with simultaneous deadlines.
- Excellent planning, organizational and time management skills with the ability to multi-task
- Ability to work remotely effectively and efficiently.
- Working knowledge of JD Edwards, Prophet 21 or similar accounting software is an asset
Benefits
- Competitive remuneration including base salary ($50,000-55,000 per year)
- Competitive vacation
- Paid personal day program
- Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
- Company Group RRSP with employer matching
- Annual health & wellness subsidy
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