About the role

Customs Manager overseeing customs and biosecurity operations for Kmart Group. Leading a high-performing team to ensure compliant import and export clearances while driving efficiency.

Responsibilities

Leading a team of Compilers and Classifiers to deliver accurate, compliant customs lodgements across air and sea freight.
Managing daily workflow, allocating tasks and ensuring clearance timelines and KPIs are consistently met.
Overseeing tariff classification, valuation, document accuracy and end-to-end compliance with the Customs Act, ABF, DAFF and related regulatory requirements.
Acting as the escalation point for complex entries, biosecurity holds and technical queries.
Ensuring >99% clearance before ETA and accurate classification ahead of freight forwarder due dates.
Identifying process improvements to reduce delays, improve data integrity and support operational efficiency.
Maintaining strong working relationships with ABF, DAFF and internal stakeholders across DC, Inventory, Merchandising and Finance.
Supporting a strong team culture through coaching, development, goal setting and ongoing performance feedback.

You’re a detail-focused leader who thrives in a fast-paced, compliance-driven environment.
You bring strong technical customs expertise along with the ability to influence, problem-solve and guide a team to achieve high standards.
A current Customs Broker Licence and DAFF accreditation.
5–7 years’ experience in customs, including working with ABF, DAFF and other regulatory agencies.
Experience supervising licensed brokers or customs coordinators.
Strong knowledge of tariff classification, valuation, FTA rules and biosecurity requirements.
Experience using systems such as Expedient, Microstrategy and Microsoft Office.
Excellent communication and stakeholder management skills.
A proactive, adaptable approach and a commitment to continuous improvement.

Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings
Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program
We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
A dynamic learning and support program
Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
Great career opportunities across the broader Wesfarmers Group