Sales Coordinator supporting the team in Hamburg through telephone contact and structured appointment management. Emphasizing responsibility and organized working within clear structures.
About the role
- Sales Associate supporting clinical sales at DePuy Synthes for hospitals in Raleigh-Durham region. Engaging with surgeons and ensuring proper product utilization in operating rooms.
Responsibilities
- Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
- Assist in the attainment of established sales goals including market share objectives in prescribed territory.
- Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
- Guide and assist surgeons in the operating room through their clinical and product knowledge.
- Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products
- Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays.
- Provide Operating Room and Sterile Processing Department consultation
- Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
- Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.
- Prepare sales reports and documents as required
- Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
- Ensure all promotional materials are maintained in a presentable manner.
- Ensure DePuy Synthes Services and offering meet highest quality standards.
- Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
- Differentiate DPS’s products versus competition by providing the customer unique insights.
Requirements
- Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience
- Minimum of 4 years of professional and/or related experience
- Recently transitioned from Active Military Duty
- A valid driver's license issued in the United States
- The ability to travel which may include weekend and/or overnight travel
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required
- Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.
Benefits
- Inclusive work environment
- Respect for diversity and dignity of employees
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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