Hybrid Manager, Commercial Education – Curriculum Design, Strategy

at Johnson & Johnson

• Job title: Manager, Commercial Education – Curriculum Design, Strategy
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $102,000 - $177,100 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Cincinnati, United States

About the role

• Manager for Commercial Education in MedTech Surgery leading instructional design and global sales enablement strategies. Focused on building impactful learning experiences for commercial teams in healthcare.

Responsibilities

• Lead the design and global adoption of a unified sales methodology (including Challenger) and execute scalable curricula that accelerate sales performance across the US and Rest-of-World (RoW).
• Strategize, execute, and implement role-based sales enablement curricula aligned to our upcoming CRM launch, building behavioral adoption from day one.
• Build and execute a global Challenger adoption strategy—including stakeholder onboarding, role-based learning paths, train-the-trainer programs, and reinforcement plans.
• Partner with regional sales leaders to localize content and ensure applicability across markets; implement change management plans (communications, leader toolkits, success stories) to drive sustained behavior change.
• Create engaging, scalable learning experiences using ADDIE, SAM, and adult learning principles tailored to commercial roles (e.g., account executives, territory managers, managers).
• Leverage LMS, eLearning authoring tools, and emerging technologies(microlearning, mobile learning, simulations, scenario-based practice, coaching nudges) to deliver modern, role-relevant training.
• Develop in-product guides, quick reference materials, playbooks, and coaching toolkits for frontline managers to reinforce CRM behaviors.
• Implement methods for assessing training needs using performance reports, customer feedback, CRM analytics, win/loss insights, and benchmarking.
• Collaborate with sales leadership, marketing, clinical, regional education teams, and global partners to ensure learning solutions align with strategic priorities and market needs.
• Maintain in-depth knowledge of products, services, policy, and commercial best practices, ensuring training aligns to company vision and customer needs.
• Provide guidance to junior instructional designers and cultivate a culture of continuous learning and innovation.

Requirements

• 6–8 years of relevant experience in instructional design, learning & development, commercial education, or commercial functions.
• Bachelor’s Degree required; advanced degree or equivalent in a related field, preferred
• Demonstrated experience with content creation and digital learning/authoring tools (e.g., Articulate, Rise, Captivate, Vyond, Adobe).
• Proven ability to work independently with minimal direction as an individual contributor and developing subject matter expert.
• 2+ years of instructional design experience focused on adult learners.
• Experience in medical device, healthcare, or commercial sales environments.
• Formal training or certification in Instructional Design (e.g., Langevin, ATD, CPTD).
• Experience applying adult learning theory, needs analysis, and learning evaluation models (e.g., Kirkpatrick).
• Global/OUS experience designing or implementing commercial learning in multiple regions.
• Strong business acumen with the ability to translate strategy into learning solutions that support growth objectives.
• Track record of cross-functional partnerships and stakeholder alignment across sales, marketing, clinical, and global teams.
• Vendor management experience (selection, SOW, budget, QA, delivery).
• Proven project management, negotiation, and consulting skills.
• Experience with CRM enablement (e.g., translating workflows into role-based learning; defining adoption metrics; creating leader reinforcement tools).
• Up-to-date knowledge of innovative L&D standards (learning science, microlearning, mobile-first, spaced practice, coaching).
• Familiarity with LMS administration, analytics dashboards, and performance reporting.

Benefits

• medical
• dental
• vision
• life insurance
• short- and long-term disability
• business accident insurance
• group legal insurance
• 401(k)
• Vacation – up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
• Holiday pay, including Floating Holidays – up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year