Hybrid Lead Engineer, IS Network Services

at The J.M. Smucker Co.

• Job title: Lead Engineer, IS Network Services
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Azure, Cloud, Firewalls, iOS, Oracle
• Location requirements: Hybrid, Orrville, United States

About the role

• Lead Network Engineer responsible for enterprise network designs and operations with The J.M. Smucker Company. Ensuring robust network infrastructure while collaborating across multiple teams.

Responsibilities

• Provide technical leadership for enterprise network services, including LAN, WAN, SD-WAN, wireless, internet edge, and data center connectivity.
• Design, implement, and support highly available, resilient network architectures aligned to business, security, and manufacturing requirements.
• Serve as a senior escalation point for complex network incidents, outages, and performance issues; lead root cause analysis and corrective actions.
• Lead lifecycle management for network infrastructure, including hardware refreshes, software upgrades, and decommissioning of legacy platforms.
• Partner with IS Security to design, integrate, and enforce network security controls—including OT/IT segmentation, firewall policy, secure remote access, and zero trust principles—to reduce risk across corporate and manufacturing environments.
• Design, implement, and support modern data center fabrics and overlays (e.g., EVPN/VXLAN) to enable scalable, multi-tenant connectivity.
• Collaborate with cloud and infrastructure teams on hybrid connectivity patterns supporting SaaS and cloud platforms (e.g., Azure, AWS, Oracle Cloud).
• Administer and troubleshoot network load balancing services (e.g., F5 BIG-IP LTM) to support high availability and application delivery.
• Partner with security teams to implement and operate network access control (NAC) and/or micro-segmentation platforms (e.g., Illumio) to enforce policy and reduce lateral movement risk.
• Develop and maintain network documentation, diagrams, runbooks, and operational procedures.
• Drive automation and standardization using modern tooling and scripting where appropriate.
• Participate in disaster recovery and business continuity planning, testing, and execution.

Requirements

• 7+ years of experience in enterprise network engineering roles
• Strong hands-on experience designing and supporting complex enterprise networks
• Experience operating SD-WAN, firewalls, and large-scale routed and switched environments
• Demonstrated ability to troubleshoot complex, multi-domain network issues
• Proficiency with network operating systems and CLI troubleshooting (e.g., Cisco IOS/NX-OS and Juniper Junos)
• Strong documentation, communication, and collaboration skills
• Ability to participate in on-call rotational schedule (after hours support)

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development opportunities