Senior Project Manager leading project delivery and client relationships at JLL's Project & Development Services. Manage complex projects and mentor a team of Project Managers in real estate solutions.
Responsibilities
Serve as the primary point of contact for assigned clients, building and maintaining strong relationships at senior levels
Understand client business objectives, priorities, and constraints, translating these into clear project requirements and delivery strategies
Proactively identify client needs and opportunities for PDS service expansion
Lead client meetings, presentations, and strategic planning sessions
Manage client expectations and communicate project status, risks, and escalations effectively
Directly manage a portfolio of complex, high-value projects from initiation through closeout
Develop comprehensive project plans including scope, schedule, budget, quality standards, and risk management strategies
Coordinate cross-functional teams and external vendors to ensure successful project outcomes
Monitor project performance using appropriate tools and techniques, ensuring adherence to timelines and budgets
Identify and mitigate project risks, resolving issues promptly and escalating when appropriate
Lead and mentor a team of Project Managers, providing guidance, coaching, and professional development
Translate client-driven requirements and strategic priorities into clear assignments and deliverables for team members
Review team project plans, methodologies, and deliverables to ensure quality and consistency
Conduct regular one-on-ones and performance discussions with team members
Foster a collaborative team environment that encourages innovation, knowledge sharing, and continuous improvement
Support workload balancing and resource allocation across the team
Ensure adherence to JLL PDS standards, methodologies, and best practices across all projects
Contribute to the development and refinement of project management processes and tools
Participate in business development activities including proposals, presentations, and client pitches
Maintain accurate project documentation and reporting in JLL systems
Requirements
Bachelor's degree in Architecture, Engineering, Construction Management, Business, or related field
7-10 years of progressive project management experience in corporate real estate, facilities, or construction
Proven track record managing complex, multi-stakeholder projects with budgets exceeding [insert threshold]
Demonstrated experience in client-facing roles with senior-level stakeholders
Previous experience leading, mentoring, or supervising project management teams
Strong understanding of project management methodologies, tools, and best practices
Excellent communication skills with ability to influence and negotiate at all organizational levels
Proficiency in project management software (MS Project, Procore, or similar) and Microsoft Office Suite
PMP, CCM, or similar project management certification preferred
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