Client Service Representative handling renewals and support for clients in the insurance field. Collaborating with producers, managing documentation, and identifying process improvements within the insurance industry.
Responsibilities
Assist in the renewal application processes for Specialty insurance products such as Jewelers Block and Pawn.
Provide assistance to specific 1099 producers as needed, supporting their client service and sales activities.
Collaborate with producers to understand client needs and preferences.
Ensure accurate documentation and tracking of policies, endorsements, and client communications in agency management systems.
Identify opportunities for process improvement and contribute ideas to enhance operational efficiency and client service delivery.
Maintain strict confidentiality in handling client information and adhere to all privacy regulations and protocols.
Requirements
High school diploma or equivalent; additional education or certification in insurance or related fields is a plus.
2+ years experience in insurance client service, support, or related roles preferred.
Active Property & Casualty insurance license required.
Industry designation preferred, such as CISR (Certified Insurance Service Representative) and/or CIC (Certified Insurance Counselor) preferred.
Strong communication and interpersonal skills.
Ability to work collaboratively with producers and other team members.
Proficiency in using computer systems and office software.
Detail-oriented with excellent organizational and time management.
Benefits
Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.
Collaborative Culture : Work alongside talented, passionate peers who value ownership and continuous learning.
Community & Giving : Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes.
Great Place to Work® Certified : Join a team recognized for an environment of innovation and growth.
Tax Partner overseeing administrative and operational matters for EisnerAmper's Private Client Services practice. Drive efficiency and mentor leaders while ensuring alignment with firm strategy and economics.
Client Support Lead providing operational support and mentoring for teams at Zinnia. Liaising with multiple departments to resolve client and production issues.
Client Services Representative responsible for addressing account and transaction inquiries for Moneycorp. Providing exceptional support and communication to enhance customer satisfaction and loyalty.
Senior Specialist at BNY influencing client service through systems integration and business problem - solving. Working with the Salesforce.com ecosystem and guiding less experienced analysts.
Client Services Manager responsible for client account success and campaign performance optimization. Working at Ogury, a global adtech company revolutionizing persona - based strategies.
Client Services Supervisor managing team dynamics while enhancing customer interactions at an independent beauty distributor based in Northbrook, Illinois.
Senior/Director managing client service for Fidelity's institutional clients in Defined Contribution and Workplace Benefits. Collaborating with service teams to uphold contractual commitments and implement innovative solutions.
Client Service Representative providing exceptional support for international clients in B2B technology services. Requires fluent French and English in a hybrid work model.
Head of Support managing post - sale technical client services for Broadridge's Sentry business. Responsibilities include installation, troubleshooting, and team management within a cloud - based software environment.
Home Builder Finance Banking Assistant providing support to Relationship Managers and handling customer requests. Duties include preparing documents, maintaining records, and assisting with service transactions.