Project Operations Coordinator optimizing project workflows and ensuring resource allocation at DataStealth. Act as the operational backbone for the Delivery department with project management tools and reporting.
About the role
- Client Operations Analyst ensuring quality client service and managing project deliveries in a digital marketing agency. Collaborating with partners to align on project goals and execution standards.
Responsibilities
- Ensure that clients' needs are met.
- Manage the project process, including controlling schedules, budgets and deliveries.
- Ensure the quality of deliverables, aligning with client objectives and Jellyfish standards.
- Combine hands-on execution with day-to-day team leadership.
- Communicate with company partners on project teams to support daily delivery.
Requirements
- Advanced/Fluent English (client and team are based in the USA).
- Solid knowledge of project management fundamentals.
- Experience using task, time and resource management tools (MS Project, Smartsheet, Wrike or similar).
- Familiarity with both waterfall and agile methodologies.
- Ability to build and maintain collaborative relationships with internal and external stakeholders.
- Knowledge of the technologies and processes involved in delivering digital projects within an advertising agency.
- Ability to produce clear reports and presentations.
- Minimum of 3 years of project management experience in an advertising or marketing agency.
- Experience creating scopes, schedules, budgets, managing deliverables and leading cross-functional teams.
- Proficiency with Google Workspace (Docs, Sheets, Slides) or Microsoft Office (Word, Excel, PowerPoint).
- Flexibility to adapt to new processes or directions.
- Knowledge of the broader marketing mix.
- Understanding of the technologies and processes involved in managing digital project delivery within an agency environment.
Benefits
- Family Support: Extended maternity leave totaling 6 months.
- Custom Work Environment: Work remotely for up to 60% of your working days.
- Growth, Your Way: Accrue one paid day each month (equivalent to 2 hours per week) for professional development and access to Jellyfish Learn.
- Health Insurance: Private health insurance plan including vision and dental coverage.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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