Site relationship management role ensuring sustainable trial start - up for assigned sites in clinical drug development at Novartis. Collaborating with global teams and ensuring adherence to clinical operations standards and timelines.
About the role
- Research Analyst delivering strategic insights through quantitative research projects and collaborating with clients. Managing project tasks and timelines while ensuring data accuracy and quality in research delivery.
Responsibilities
- Works with project team and appropriate internal resources to meet client needs.
- Participates in client communication (email, phone, etc.) as appropriate to gain understanding of needs and to capture client requests and feedback to incorporate in project documents
- Familiarizes self with key clients/accounts within the Service Line
- Supports the preparation of reports and presentations
- May share files and updates with clients
- Works alongside project lead in the execution and delivery of reliable and timely data to our clients by owning tasks throughout the project lifecycle such as link checking, data quality checks and report population.
- Focuses on executional excellence with increased independence
- Understands the project lifecycle for custom research and manages projects from client approval to deliverables with project lead oversight
- Collaborates with internal Ops partners and project lead in project execution
- Manages project timelines
- Mentors new Analysts on core competencies
- Questionnaire review and revision
- Creating and submitting project materials
- Managing internal project partners
- Reviewing and finalizing links
- Monitoring fieldwork
- Reviewing and finalizing data tables
- Spec'ing, charting, and proofing report slides
- Managing multiple projects/priorities and working towards resolving problems that arise.
- Participates in mentorship of new Analysts and Interns. This may include shadowing on projects and providing guidance on tasks throughout the project lifecycle
- Manages internal project partners with increased independence, in order to help keep the project/tasks on schedule and within scope
- Participates in analytic plan meetings with the project team.
- Creates report shell with project team direction and is responsible for timely and accurate report creation
- Reviews survey data and starts to analyze and interpret survey results (may assist with writing headlines)
Requirements
- Bachelor’s degree or Master's in Market Research
- 1+ years of primary, quantitative research experience in a professional setting (including internship experience)
- Strong Word, Excel, PowerPoint skills
- Outstanding attention to detail, accuracy, and thoroughness in completing all tasks
- Highly organized/ Good time management/ Ability to effectively manage multiple projects and tasks
- Clear, concise written communication skills
- Ability to positively interact with internal support teams
- Ability to easily understand and adapt to in-house operational forms, process, and software
Benefits
- Career Development
- Exceptional benefits package
- Generous PTO
- Healthcare plans
- Wellness benefits
- Flexible workplace policy
- Strong collaborative culture
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