Site relationship management role ensuring sustainable trial start-up for assigned sites in clinical drug development at Novartis. Collaborating with global teams and ensuring adherence to clinical operations standards and timelines.
Responsibilities
Site relationship management role to ensure sustainable trial start-up at Site
Accountable for site selections as well as study-specific start-up activities and deliverables of assigned sites for Phase I-IV GDD trials within the country in adherence with monitoring procedures and processes in accordance with ICH/GCP, local regulations and SOPs
Proactive site preparation and early identification of real site needs and issues and close handover to execution CRA for all sites is key (from issue management to risk identification)
Supports country SSU strategy in close collaboration with SSO Study Start-Up Team Lead, SSO Study Start-Up Manager, SSO Feasibility Manager as well as SSO Site Partnership Manager
Collaborates with SSO Study Start-Up Manager, SSO Study Start-Up Team Lead and global study team to ensure Study Start-Up timelines and deliverables are met according to country commitments
Accountable for timely start-up activities from country allocation until site greenlight at assigned sites
Conducts site selection visits, verifies site eligibility for a specific study
Main contact for trial sites during site selection, study start-up and IRB/IEC and HA submission preparation
Ensures that milestones (KPIs) and time schedule for study start-up are met as planned
Facilitates the preparation and collection of site and country level documents
Collects submission relevant site-specific documents (e.g., FD, CV, GCP certificates, DSL...) for all relevant site personnel within agreed timelines
Supports SSU Manager in preparation of country-specific documents, e.g., ICF, patient facing materials, etc.
Supports SSO Study Start-Up Manager and assigned sites in vendor set-up activities
Prepare and finalize site specific documents for submission
Negotiates investigator payments as needed
Supports preparation of financial contracts between Novartis and investigational sites and investigators as needed
Updates all systems until site Green Light on an ongoing basis
Supports preparation of audits and inspections as applicable
Supports reduction of formal site-specific IRB/IEC deficiencies
Ensures timelines, accuracy, and quality of country and site TMF documents in study start-up to ensure TMF inspection readiness
Ensures adherence to financial standards, prevailing legislation, ICH/GCP, IRB/IEC, Health Authority and SOP requirements
Implements innovative and efficient processes which are in line with Novartis strategy
Ensures sites are prepared for “Green Light” and is accountable to send the Green Light to SSU Manager for review and approval
Requirements
A degree in scientific or health discipline, preferably with clinical operations experience (or, for United States: 4-year degree plus relevant, related healthcare experience )
Fluent in both written and spoken English, local language as needed
Minimum 3 years’ experience in clinical operations in a monitoring / site management role
Advanced understanding of all aspects of clinical drug development with particular emphasis on trial set-up, execution, and monitoring
Central/in-house monitoring or field monitoring experience is desirable
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