Digital Product Manager leading strategy and delivery of discovery experiences for Intrepid Travel. Improving customer search and connection with trips through data-driven insights.
Responsibilities
Leads the strategy and delivery of discovery experiences that help customers find the right trip for them across our website.
Brings strong experience in product management across discovery, planning and delivery, grounded in customer research and data‑driven decision‑making.
Deeply understands customer behaviour, uses insights and takes ownership of improving how customers search, browse and connect with trips that truly resonate with them.
Works closely with cross-functional teams across Engineering, Design, Analytics and key stakeholders to drive alignment, clarity and momentum toward shared goals.
Coordinates across the full digital customer journey alongside a team of Product Managers.
Requirements
Minimum 4-5 years' experience in a Product Owner, Product Manager role ideally in an e-commerce environment.
Ability to shape product direction, set and own KPIs, and deliver measurable improvements.
Strong analytical capability, with experience gathering customer insights and using data to inform clear, actionable product requirements.
Demonstrated experience in roadmap development and alignment - balancing customer needs, technical realities and broader website objectives.
Excellence in product execution: including backlog management, writing high‑quality requirements, and delivering features end‑to‑end with rigour and quality.
Excellent communication skills; able to present product rationale (across teams and levels), creating alignment and shared understanding.
Experience with Search technology, A/B testing and website optimisation practices is highly regarded.
Benefits
Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
A free Intrepid trip every year, plus generous discounts for families, and close friends
5 extra days of leave a year for use on Intrepid trips
A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
Access to e-learning platforms, professional development and mentor programs
20 hours of volunteer leave every year to use on causes most important to you
Employee Assistance Program, a 24/7 service that offers counselling for you and your family
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