Senior Manager leading operations planning and analytics initiatives for luxury brand. Overseeing forecasting and inventory planning with a focus on digital transformation and AI integration.
About the role
- Deputy Operations Manager overseeing operations for Intrepid Travel trips in Utah. Responsible for performance, field staff communication, and administrative duties in the Utah branch.
Responsibilities
- Provide the main point of contact for field staff working in the Utah branch as well as the Operations teams
- Responsible for the overall performance of all trips, including maintaining and operating a branch warehouse location
- Perform business administrative duties related to the branch
- Support the contracting, reservations, sales and other functions for the branch
- Perform other duties from time to time which may fall outside the scope of these responsibilities as business circumstances dictate
Requirements
- Travel industry work experience, preferably as a tour leader or guide
- Extensive knowledge of the field area
- Excellent communication (verbal & written) in English
- Proficiency with Microsoft Office/Excel and previous experience with a CRM system; Salesforce preferred
- Strong supervisory, facilitation and organization skills
- Office duties required, ability to lift up-to 20 pounds and work at a computer station up to 40 hours-per-week
- Meet company and DOT driving requirements and maintain a valid Driver’s License
- Must be at least 21 years of age
- Maintain a current Wilderness First Responder, CPR & Epi Certification
- Must pass a background check
- Must pass a pre-employment drug screen and be available for random drug screens (CA only)
Benefits
- Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
- A free Intrepid trip every year, plus generous discounts for families, and close friends
- 5 extra days of leave a year for use on Intrepid trips
- A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
- Access to e-learning platforms, professional development and mentor programs
- 20 hours of volunteer leave every year to use on causes most important to you
- Employee Assistance Program, a 24/7 service that offers counselling for you and your family
Job title
Job type
Experience level
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Not specified
Degree requirement
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