Senior Communications Specialist guiding communications to promote mental health policy and advocacy at MHF. Leading impactful strategies and collaborations for positive mental health initiatives.
About the role
- Unified Communications Engineer at INTRACOM TELECOM deploying solutions with Genesys and Google. Supporting telecom operators and enterprises in Greece and abroad with innovative technologies.
Responsibilities
- Implement and maintain IVR and call routing solutions
- Design and build dashboards for real-time and historical reporting
- Diagnose and resolve technical issues efficiently
- Deploy and configure cloud-based and on-premises contact center software solutions
- Develop digital bot flows to enhance customer interactions
- Integrate applications with backend systems for enhanced functionality
- Continuously enhance technical skills through training and learning
Requirements
- Bachelor’s degree in Engineering, Computer Science, or a related field
- Working knowledge of Windows Systems
- Familiarity with Computer Networking
- Excellent verbal and written communication skills in English
- **Desired Skills:**
- Experience in supporting enterprise applications
- Experience in JavaScript or other scripting languages for automation
- Knowledge of Business Intelligence (BI) reporting tools
- Using Linux and basic administration
- Problem-solving skills in IT environments
- Self-motivated with a passion for learning new technologies
Benefits
- **INTRACOM TELECOM **offers an excellent working environment that fosters team spirit, collaboration, and continuous learning.
- Career progression is based on performance, and we provide competitive remuneration aligned with our core belief: "Our competitive advantage is our human capital."
- Additional benefits include:** ✔ A company-provided bus service for employee convenience.** ✔ Continuous training and professional development to stay ahead of technological advancements.** ✔ An equal opportunity workplace that values diversity, ensuring fair treatment regardless of ethnicity, nationality, religion, disability, gender, sexual orientation, union membership, political affiliation, or age.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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