VP, AI Operations leading AI strategy and orchestration of human-AI workflows at Intent HQ. Focused on enhancing operational excellence through AI and technology integration.
Responsibilities
Architect and evolve the company’s orchestration framework
Create governance models for human-AI collaboration at enterprise scale
Oversee the entire portfolio of AI agents
Design the operational and technical infrastructure for handoffs between human and AI work
Partner with pod leads and functional leaders to optimise workflows
Define and track KPIs for orchestration success
Guide the company through the cultural transformation for effective human-AI collaboration
Ensure AI-driven decisions align with company values and governance principles
Requirements
12+ years of progressive leadership experience across operations, strategy, or technology
Proven success designing and scaling complex operational systems
Strong background in organizational design, workflow optimization, or business process transformation
Demonstrated ability to lead cross-functional initiatives with competing priorities and multiple stakeholders
Experience in technology-driven or platform-based organizations is highly valuable
Deep understanding of AI/ML capabilities, limitations, and deployment patterns
Familiarity with modern software architecture, APIs, and integration principles
Competent in data analysis and metric-driven decision-making
Fluent at translating between technical and business domains
Executive presence with ability to influence senior leadership and secure strategic alignment
Exceptional systems thinker capable of recognizing patterns across organizational complexity
Strong service orientation and commitment to enabling others’ success.
Benefits
Flexible working
Free breakfast daily (when in the office)
26 days holiday (pro rata)
Pension scheme
Income Protection with Employee Assistance Programme
Life Assurance
Oliva Mental Health platform and counselling
Higher than statutory maternity/paternity benefits
AI Technology Intern supporting strategic initiatives and AI - enabled projects in a corporate environment. Gaining hands - on experience while working closely with cross - functional teams to drive business outcomes.
AI Engineer II at Honeywell responsible for developing and implementing AI algorithms and systems. Collaborating with teams in a hybrid work setting to solve complex business challenges.
Applied Researcher I at Capital One focusing on AI in banking. Collaborating with cross - functional teams to develop AI - powered products with a focus on customer interactions.
Senior AI Technologist identifying opportunities to integrate AI into processes while collaborating with stakeholders. Designing data structures and improving data quality for AI initiatives.
AI Partner Technical Engineer guiding partners in Dell’s AI Technical Partner Program. Ensuring seamless technical journeys and optimizing AI solutions compliance with Dell’s criteria.
Associate Director leading medical engagement transformation for Johnson & Johnson Oncology portfolio. Designing and delivering analytics solutions for enhanced customer engagement in healthcare.
AI Change Enablement Consultant enabling clients through design - led thinking and practical enablement. Role involves collaboration with architects and stakeholders to drive measurable outcomes.
Incident & Problem Manager responsible for critical incident resolution and AI evolution in incident management at Omnissa. Leading operational excellence in a global IT operations organization.
Intern in AI Innovation at Founders Bay Accelerator, supporting startups with AI applications and workflows. Collaborate closely with founding team and engage in hands - on AI projects.
Design and deploy intelligent automation and agentic AI solutions for clients in India. Collaborate on AI strategies and evangelize best practices in the fusion of AI and business.